Watch & Jewelry Brand

Luxury E-commerce

Watch & Jewelry Brand

A watch site that finally feels as considered as the watches.

All work

Industry

Watches

Timeline

12 weeks

Package

Premium

The challenge

The brand sold timepieces priced in the thousands through a template store that loaded slowly and flattened every product into the same grid. Buyers browsed, added to cart, then abandoned at checkout because nothing on the site matched the confidence of the product in hand.

The solution

We rebuilt the store on a custom Shopify theme with a slower, deliberate browsing rhythm, full-bleed product films, and a checkout stripped down to three steps. Each piece got its own editorial page with provenance, movement detail, and a concierge contact option.

The outcome

Conversion tripled within the first eight weeks of launch. Average time on a product page nearly doubled, and the concierge option now drives a meaningful share of the most expensive sales.

conversion rate post-launch
1.9×time on product pages
18concierge sales in month one

What was delivered

Custom Shopify theme
Product film art direction
Editorial product template system
Three-step checkout redesign
Concierge inquiry flow
Typography and motion system
The old site made us look like everyone else. This one makes people slow down and pay attention, which is exactly what we sell.
D

Daniel R.

Founder · Meridian Horology

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